Why do I get ‘Firmware error’ message when I try updating firmware?
Verify that the path to the firmware file does not include any special characters or non-standard characters (letters with accents, ñ, ç, ȓ, Ŧ, ł, etc). Please avoid these types of characters in file path because they are ignored by software.
How do I update firmware on device using EclerNet Manager?
ALWAYS CREATE BACKUP BEFORE UPDATING FIRMWARE ON ANY DEVICE
Upgrading firmware on devices is very simple. First you have to download “Setup EclerNet Manager” from our website. When you unzip it, you will find latest .BIN firmware file (eg. firmware_MIMO_v1_10r3.bin –MIMO88 series firmware file). In the following video you can see how to perform firmware upgrade.
Where can I find older firmware/software versions?
We always recommend using latest firmware and software versions. But if you are looking for an older version you can find them here.
Which Windows versions are compatible with EclerNet Manager?
With the following Windows versions: W10, W8.1; W8; W7 Vista (SP1); XP Prof. (SP3); W2000 Prof. (SP4). It’s not supported in Windows Server
How many devices can I connect to one project?
In EclerNet Manager project you can connect max. 253 devices.
How many WPmSCREEN / WPNETTOUCH can be connected to EclerNet network?
There is no specific limit for WPmSCREEN / WPNETTOUCH, but the maximum number of EclerNet devices connected to the same system is 253. WPmSCREEN / WPNETTOUCH, MIMO88, DUO-NET PLAYER are all EclerNet devices. For example, if you have 2 MIMO devices, you can connect up to 251 WPmSCREEN.
Can WPmSCREEN / WPNETTOUCH be set as UCP server?
Yes, it can run EclerNet project and load UCP panels which contain a project. MIMO4040CDN, MIMO7272DN or a PC with EclerNet Manager open in "Deploy" mode can also do it.
Can WPmSCREEN / WPNETTOUCH replace a PC with EclerNet loaded in an installation?
Yes, it can run EclerNet project and load UCP panels, with exception it can’t trigger events “Launch File” or send emails.
Can I use different WPmSCREEN / WPNETTOUCH devices simultaneously on the same network as UCP clients
Yes, each WPmSCREEN / WPNETTOUCH can be set to function with different roles:
- Client for another WPmSCREEN / WPNETTOUCH.
- Client for itself (WPmSCREEN / WPNETTOUCH functions as a webserver and client for its UCPs).
- Client for the PC running EclerNet Manager.
Can I define which UCP panels can be configured from each WPmSCREEN / WPNETTOUCH?
Yes, each project can have many panels and you can decide which panels are visible and accessible from each client WPmSCREEN / WPNETTOUCH. You can define which panel will be displayed on WPmSCREEN / WPNETTOUCH when device starts-up, reinitializes after power loss, etc. (default start-up panel), or after timeout period. Additionally, user accounts with passwords can be created, requiring user to provide password using on-screen keyboard on WPmSCREEN / WPNETTOUCH.